Help

If you are new to the web the BBC's WebWise, a free online course, is a good starting point.

Using this site

We hope you find it easy to find your way around the website.

You can move directly to most pages by using the menu on the left of each page or the menu at the bottom of each page.

Some pages also have tabs in the centre linking to other pages associated with that section.

The home button will take you back to the main page of the site.

If you cannot find what you are looking for, or have a question you cannot find the answer to, then contact us and will do our best to help you.

The site map shows the entire structure of the site in one page.

Downloadable documents

Our website contains documents for download in a variety of formats. The different formats and how to download and view them are summarised below:

Adobe Acrobat Portable Document Format (.PDF) files

PDF files can be downloaded to your computer by right clicking on the link and choosing 'Save Target As'. To view PDF files you will need Adobe Acrobat Reader. If you do not have Adobe Acrobat Reader it can be downloaded from the Adobe website by clicking the following button.

Microsoft Word (.DOC) files

To download Word documents to your computer, right click on the link and choose 'Save Target As'. You will need Microsoft Word to view the files.

Microsoft PowerPoint (.PPT) files

To download PowerPoint documents to your computer, right click on the link and choose 'Save Target As'. You will need Microsoft PowerPoint to view the files or you can download and install a free PowerPoint viewer from the Microsoft website.

Zip (.ZIP) files

Zip files allow a group of documents to be compressed and stored in one file instead of having to download one document at a time. The user downloads the zip file and then extracts the documents it contains. To download Zip files to your computer right click on the link and choose 'Save Target As'. Zip files can be opened using Windows XP, for older versions of Windows you may need a copy of WinZip.

Accessibility

We have tried to make this site fully accessible by following World Wide Web Consortium specification guidelines. All pages have validated HTML and CSS and can be checked by clicking on the relevant buttons at the bottom of any page.

Suggestions

We hope that you like our website and we welcome any comments or suggestions you have. Please send these to us using one of the methods on the contact details page.

Problems

We would like to know if you have any problems using this website. To report any errors or broken links please contact us using one of the methods on the contact details page.

[top of the page]